PC Setup

• Set up your computer, including monitor, keyboard, mouse and speaker configuration
• Install 1 software application
• Install 1 external peripheral device
• Configure your existing Internet connection
• Configure 1 existing e-mail account
• Test your PC for proper functionality

Computer Optimization

• Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
• Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
• Remove unwanted programs and trialware
• Create desired user accounts (if applicable)
• Test and verify PC hardware and software functionality

Software Install

• Determine computer compatibility for, install/repair and configure 1 software title
• Perform necessary software updates
• Create desktop, start menu and quick launch bar access shortcuts

Software Suite Install

• Determine computer compatibility for, install/repair and configure antivirus, antispyware, firewall, Web browsing and antiphishing software suite
• Perform necessary software updates
• Create desktop, start menu and quick launch bar access shortcuts

Standard Gamers' Optimization

• Update all hardware drivers
• Install a single software title
• Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
• Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
• Remove unwanted programs and trialware
• Create desired user accounts (if applicable)
• Optimize requested game settings
• Test and verify PC hardware and software functionality

Advanced Gamers' Optimization

• Perform 2 hardware upgrades (memory, video card, power supply, etc.) and update all hardware drivers
• Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
• Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
• Remove unwanted programs and trialware and install 1 software title
• Create desired user accounts (if applicable)
• Optimize requested game settings
• Test and verify PC hardware and software functionality

Electronic Device Setup and Troubleshooting

• Install 1 electronic device, such as a Mac, PC, access point, print server, wireless range extender, game console, TiVo or Slingbox, on your home wired or wireless network

Operating System Install

• Install the version of Windows Vista™ or Apple operating system that you've purchased
• Install all critical updates
• Install any drivers required
• Configure the software to your needs
• Make sure your system runs properly

Computer Checkup

• Troubleshoot 1 computer using @Link tools
• Test all software and hardware installed on the device for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
• Remove any unneeded startup items and unneeded programs
• Apply AgentTweaks modifications and all operating system critical updates
• Remove dust buildup from within the PC

Diagnostic

• Troubleshoot 1 computer using @Link tools
• Test all software and hardware installed on the device for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

Diagnostic & Repair (Virus & Spyware Removal)

• Troubleshoot 1 computer using @Link tools
• Repair any operating system issues (boot issues, blue screens, etc.)
• Remove all viruses, spyware, malware and rootkits on the computer
• Apply Agent Tweaks, modifications and all operating system critical updates
• Perform computer optimization
• Test operating system for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

Diagnostic & Repair with Backup

• Troubleshoot 1 computer using @Link tools
• Repair any operating system issues (boot issues, blue screens, etc.)
• Remove viruses, spyware, malware and rootkits on the computer
• Apply Agent Tweaks, modifications and all operating system critical updates
• Remove any unneeded startup items and unneeded programs
• Test operating system for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
• Back up your data to external hard drive, DVD disc or flash drive (DVD is included in price)

Diagnostic & Repair with Protection

• Troubleshoot 1 computer using @Link tools
• Repair any operating system issues (boot issues, blue screens, etc.) using @Link tools
• Remove all viruses, spyware, malware and rootkits on the computer using @Link tools
• Apply Agent Tweaks, modifications and all operating system critical updates
• Perform computer optimization
• Remove unwanted dust bunnies from their evil lair within your PC
• Test operating system for proper functionality

Diagnostic & Repair with Upgrade

• Troubleshoot 1 computer using @Link tools
• Repair any operating system issues (boot issues, blue screens, etc.) using @Link tools
• Remove all viruses, spyware, malware and rootkits on the computer using @Link tools
• Apply AgentTweaks, modifications and all operating system critical updates
• Perform computer optimization
• Remove unneeded startup items and unneeded programs
• Test operating system for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
• Install 1 hardware device (memory, hard drive, optical drive, internal card, MP3 player, scanner, printer, etc.)
• Install any included software that is necessary for functionality on 1 computer
• Configure the hardware device to your preferences
• Test hardware device for proper functionality

• Restoration/recovery of disc(s) or operating system disc(s)
• Installation of an operating system on hard drive installs

• No limit on amount of memory installed
• Price includes labor only